Willow Valley Communities'
Press Release

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U.S. News & World Report Names Willow Valley Communities Best CCRC, Best Independent Living, Best Assisted Living Community

Lancaster, PA – Willow Valley Communities, a premier 55-plus community in Lancaster, PA, has been rated “Best” in multiple categories ranked by U.S. News & World Report in its second annual Best Senior Living ratings for 2023-2024. Willow Valley Communities earned Best Continuing Care Retirement Community (CCRC), Best Independent Living, and Best Assisted Living Community.

U.S. News & World Report and its survey provider, Activated Insights, collected and analyzed survey data from more than 250,000 residents and their family members at nearly 4,000 senior living communities nationwide. For CCRC and independent living, only residents were surveyed; for assisted living, family members and residents were surveyed.

Craig D. Thompson, president & chief operating officer of Willow Valley Living, the management company for Willow Valley Communities, said he is delighted by the “Best” ratings, but added that he is most humbled by the nearly 400 comments of praise that Willow Valley Communities residents and family members added to their survey responses. The comments are posted on U.S. News & World Report’s website.

Thompson gave credit to Willow Valley Communities’ Team Members for the extraordinary rankings stating, “These ‘Best’ ratings are also a testament to Willow Valley Communities’ 1,400 professional and committed Team Members who dedicate themselves every day to providing extraordinary service to our residents.”

Brian T. Rutter, chief marketing officer for Willow Valley Living, explained how the multiple “Best” ratings fit perfectly with Willow Valley Communities’ “Life Lived Forward” philosophy. “At Willow Valley Communities, we’re focused on rethinking retirement. Our residents embrace the idea of not looking back at life before retirement; rather, it’s about looking forward to the rich, passion-filled life that’s ahead.”
Rutter added that Willow Valley Communities’ urban community, Mosaic, coming to the heart of downtown Lancaster City, is another example of how Willow Valley Communities continues to meet the desires of today’s 55-plus residents. “Mosaic’s 20 stories will rise above Lancaster City to create a new pattern of elegant city living for today’s modern senior, melding the downtown vibrancy of Lancaster with Willow Valley Communities’ 40-year award-winning tradition of excellence.”

Further contributing to Willow Valley Communities achieving the coveted “Best” in multiple senior living categories: Best Continuing Care Retirement Community (CCRC), Best Independent Living, and Best Assisted Living Community, are award-winning amenities that residents enjoy as part of an exceptional lifestyle at Willow Valley Communities:

  • 80,000 sq. ft. Cultural Center
  • 30,000 sq. ft. Clubhouse
  • 500-seat performing arts theater
  • Aquatics and Fitness Centers
  • Day Spa
  • Outdoor tennis courts
  • Bowling alleys
  • Vintage arcade
  • 12 Culinary Venues — cafes to gourmet restaurants
  • 100 clubs and groups
  • Award-winning programming and entertainment

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Quick Facts

Please always refer to us as Willow Valley Communities. We are a 55+ plus senior living community, not a retirement home, a nursing home, or a facility.

  • 2600 residents
  • 1400 team members
  • 210 acres

Willow Valley Communities’ has two campuses: Manor and Lakes:

  • Manor Campus includes: Manor, Manor North, Providence Park, The Vistas, North Garden Apartments
  • Lakes Campus includes:  Lakes Manor, Spring Run, Willow Gables, Mid-Rise, Lakes Villas, SouthPointe at Lakes

Willow Valley Communities’ supportive living communities include Meadow Ridge (Personal Care), The Glen (Personal Care and Nursing Care), Lakeside (Nursing Care), and Cedar Brook at the Glen (Memory Support).