Things to Know

We offer Personal Care, which used to be called Assisted Living, as well as Skilled Nursing Care (short- and long-term) and Memory Support.

Personal Care, formerly known as Assisted Living, is for residents who can live independently, but require some assistance with one or more activities of daily living, such as bathing, dressing or taking medications. The Nursing Team consists of Licensed Practical Nurses (LPNs) and Resident Care Assistants (RCAs). LPNs are available for health monitoring and medication administration. RCAs assist with activities like bathing, dressing or grooming.

Nursing Care is for residents who require continuous assistance with activities of daily living due to a medical condition, or those who need rehabilitation therapy. The Nursing Team in Skilled Nursing Care is led by Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) and Certified Nursing Assistants (CNAs). LPNs are responsible for medication administration and providing treatments. CNAs are direct caregivers and provide assistance with bathing, dressing and other activities of daily living.

Memory Support is for residents with a cognitive impairment such as dementia. We offer Personal Care for residents with early stages of dementia or related disease and Skilled Care for residents in the more advanced stages. The safe, secure environment provides a structured daily schedule that encourages residents to maintain functional skills and maximize the ability to perform activities of daily living. All Team Members who work in Memory Support receive specialized education in dementia care.

Willow Valley has an in-house therapy department that provides physical, occupational and speech therapy. Physical Therapy, provided by Physical Therapists and Physical Therapy Assistants, works to improve a resident’s mobility skills by providing training in areas such as bed mobility, transfers, or gait. Occupational Therapy, provided by Occupational Therapists and Certified Occupational Therapy Assistants, helps residents with activities of daily living such as dressing, grooming and other in-home activities, and addresses issues with strength, joint range of motion, muscle tone, sensory and perceptual awareness or cognitive function. Speech Therapy, offered by a licensed Speech-language Pathologist, evaluates and treats speech, language, hearing, cognitive and swallowing disorders.

Willow Valley has credentialing requirements for attending physicians. If your Primary Care Physician is not credentialed at Willow Valley, you can ask him/her to go through the credentialing process. Otherwise, our Admissions Coordinator will help assist you in locating an appropriate physician.

If you are admitted to Skilled Care and meet the criteria for Medicare A (minimum of three consecutive overnights in the hospital, and the need for physical, occupational, or skilled nursing services), you will have up to 100 days of Medicare coverage as long as Medicare qualifications continue to be met. Days 1-20 are covered 100%, while days 21-100 require a mandatory co-pay. If the resident’s secondary insurance does not cover all or part of the co-pay, the resident is responsible for that amount. Medicare will only cover the cost of a semi-private room, unless it is medically necessary to have a private room.

Willow Valley Communities does not accept Medicaid or Supplemental Security Income (SSI) benefits.

Three meals a day are included with your stay. A Registered Dietician will assist in planning meals in accordance with physician orders.

Cable and telephone services are available, for an additional fee. Many rooms in Nursing Care are equipped with a telephone and television, and residents are responsible for the monthly service fee. Residents do need to provide a telephone and television in Personal Care and some rooms in Nursing Care. Please check with the Admissions Coordinator to see if you must provide your own telephone and television.